Pre Sale Inquiry

Frequently Asked Questions

    If your order has not yet shipped, you can cancel it by contacting However, once the order has shipped, it cannot be cancelled.

    Yes, all Chuwi devices are designed to support a voltage range of 100-240V and a frequency range of 50-60Hz.

    To pay in installments, choose the Klarna payment option at checkout.

    If the product is in new or like-new condition without any manufacturing defects, you may request a return within 14 calendar days of receiving it.

    You can apply the coupon code during the checkout process.

    We offer one-year warranty.

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