Pre Sale Inquiry

Frequently Asked Questions

    If your order has not yet shipped, you can cancel it by contacting store@chuwi.com. However, once the order has shipped, it cannot be cancelled.

    Yes, all Chuwi devices are designed to support a voltage range of 100-240V and a frequency range of 50-60Hz.

    To pay in installments, choose the Klarna payment option at checkout.

    If the product is in new or like-new condition without any manufacturing defects, you may request a return within 14 calendar days of receiving it.

    You can apply the coupon code during the checkout process.

    We offer one-year warranty.

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